Regulation & Compliance

All of our services are registered with and inspected by the appropriate governing bodies within the education and social care sectors, including DfE registered and Ofsted registered.

In addition, we regularly audit the performance of our services using independent bodies such as school improvement partners, and internal systems including self-assessment and cross service inspections.

For the latest inspection reports please see the service pages.

Risk assessments

Hillcrest is committed to comprehensive risk management at both group and service level. We provide high quality facilities and accommodation, exceeding sector standards for health and safety. Hillcrest successfully provides person centred services to vulnerable children and young people, and as such all programmes of care/support, education/learning and therapy are individually tailored and subject to thorough risk assessment and planning.

All staff must pass an enhanced check from the Disclosure and Barring Service (DBS) before commencing employment with Hillcrest. Recruitment, development and appraisal policies and practice ensure that staff skills and abilities are closely matched with the requirements of their roles.

I want to say a big thank you for all the support, care, sensitivity and teaching you have provided to MM. I want to say that, honestly you are such an outstanding placement and have supported me also as MM’s social worker. Thank you so much for all your hard work and supporting MM to get to the place he is today

Social Worker

Myself, Manager and IRO are so impressed with the care he is getting and how much progress he has made despite all that he has been through.

Social Worker

My colleague and I have been very impressed with the resilience and empathy of the staff team and especially the manager, who is very proactive in working with us to meet the needs identified in the Care Plan. Aqueduct have been very flexible regarding contact and have gone out of their way to make this work for the young person. The therapeutic input is excellent…We really couldn’t be happier with the service provided by Hillcrest at this time.

Social Worker, Hillcrest Aqueduct House